About FeudFix
Interested in partnering with us? We work with consumer advocates, legal aid organizations, regulators, media, and companies committed to fairer resolution. If you'd like to explore a partnership, integration, or coverage, reach out to rob@feudfix.com.
FeudFix is a consumer dispute intelligence platform that helps everyday people resolve disagreements with companies — clearly, confidently, and on solid factual ground. When something goes wrong with a purchase, a service, a charge, or an account, most consumers don't know where to start, what the company is actually obligated to do, or how to make their case in a way that gets taken seriously. FeudFix closes that gap.
Using retrieval-augmented analysis, FeudFix pulls the company's own return policies, warranties, terms of service, and arbitration clauses — applying the policy version in effect on your purchase date — then sets them alongside the evidence you provide: receipts, contracts, and correspondence. The result is a structured analysis that separates verified facts (cited directly from the company's own policy language) from reasoned strategy, so you always know what is proven and what is argument. FeudFix also drafts ready-to-send demand and correspondence letters, gives your case its own virtual email address so company replies are captured automatically in your timeline, tracks an ordered action plan with next steps and timelines, and weighs your desired resolution timeframe against the company's real-world turnaround.
You don't even have to sign up to get started. Describe your dispute and FeudFix builds a free, instant preview report — a case-strength score, a policy check, your resolution odds, and a recommended next step — pulled from our cached company intelligence, no credit card required. When you're ready to unlock the full strategy, the deeper reasoning-model analysis runs behind a simple sign-in.
When a company won't engage, FeudFix supports customer-led escalation: from the Resolution Workspace you can escalate to a regulator (BBB, State AG, CFPB, FTC), small claims court, or binding arbitration, with a target-specific letter drafted from your case's established facts and policy citations — no staff review required; you control every step. Before you pull the trigger, FeudFix shows you whether escalation actually improves outcomes for your specific company, based on the observed results of escalated disputes in our data, so you escalate with your eyes open.
As cases resolve, anonymized outcomes become precedents that sharpen future analyses and feed the FeudFix Intelligence Index — a public, browsable directory of observed resolution rates, dispute-difficulty scores, and median resolution times for every company we track. That intelligence is shared openly: the FeudFix 500 ranks companies annually by dispute difficulty with editorial award categories (including Best Escalation); recurring press reports highlight the hardest and easiest companies to resolve a dispute with; industry vertical rankings break the data down by sector; and every tracked company has a public Intelligence Profile showing its dispute behavior, resolution stats, and the contact channels that actually get responses.
FeudFix is built for consumers — shoppers, tenants, travelers, subscribers, and small business owners — and is accessible to non-experts: describe your situation in plain language and the intake assistant handles the rest. It also powers a dedicated interface for consumer advocates, lawyers, and call-center teams — phone and customer lookup, identity verification, voice-to-text intake, callback scheduling, and one-click case analysis — so professionals can support their own clients end to end on the same intelligence layer.
FeudFix is built and maintained by an independent team focused on consumer advocacy and transparent, policy-grounded guidance. Our analysis is informational support, not legal advice, and is meant to help you advocate for yourself with the facts in hand.